At Sora retail we aim to provide a seamless shopping experience, which includes reliable and timely shipping. Below are the details of our shipping policy:

1.    Order Processing Time

Processing Time for Local Orders: All orders are processed within 24 HOURS. Orders placed on weekends or holidays will be processed on the next business day.

Processing Time for International Orders: All orders are processed within 3-4 business days after payment is received and cleared. Orders placed on weekends or holidays will be processed on the next business day.

Order Confirmation: Once your order is placed, you will receive an order confirmation email & WhatsApp notification with details of your items. After your order has been processed and shipped, you'll receive a tracking number.

2.    Shipping Rates

Standard Shipping for Local Orders: We offer Express Shipping across Pakistan for a flat rate of Rs.250/-

3.    Order Tracking

Once your order has been shipped, you will receive a tracking number via email or SMS on your Mobile. You can track your shipment by visiting the carrier’s website and entering your tracking number.

Please allow up to 48 hours for tracking information to update after the shipping confirmation email is sent.

4.    Shipping Restrictions

We are unable to ship to certain restricted international locations due to customs regulations.

5.    Shipping Delays

While we make every effort to ensure timely delivery, there may be unforeseen delays due to weather conditions, holidays, or carrier issues. We are not responsible for delays caused by the shipping carrier or customs processes. However, we will assist in tracking and resolving issues if necessary.

6.    Shipping Issues

If your order is lost or damaged in transit, please contact our customer service team at as soon as possible. We will work with the shipping carrier to resolve the issue and ensure your order is either replaced or refunded.